Allen vs. Lamson

Discussion in 'Saltwater' started by Dipnet, Jun 12, 2013.

  1. Freestone

    Freestone Not to be confused with freestoneangler

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    It sucks when you have an old product that you love and it breaks. However, very few manufacturers continue to fix something forever vs trade it out or give credit towards a new item. Rod manufacturers swap a new model for an old one all the time.

    But, you are right - Lamson USA's warranty on their LP reels is useless since the company no longer exists. Lamson was bought by Sage and then Sage sold it to Waterworks. Waterworks-Lamson continued to support the reel for a while. Last I knew, US Law only requires manufacturers to stock parts to service discontinued products for 7 years and as the LP was discontinued when Waterworks bought Lamson in 1998, they are well past that period. Depending on the purchase agreement, they may not have had to support the reel or honor the lifetime warranty at all. Based on the problems with the LP, I know I wouldn't have signed up for honoring the lifetime warranty if I were them.

    However, Waterworks-Lamson does have a lifetime warranty on the products they produced, which started with the Velocity reel. For an old broken LP, the trade-in isn't $50 credit, it is 50% off a similar reel, which could be up to $180 off depending on the model.

    "Late in 1998, we acquired Lamson from Sage Manufacturing. The LPs were discontinued and the remaining stock was sold. We are sorry to inform you that we no longer repair or have parts for LP reels and spools. Here are some options for you.
    • You can purchase a Velocity, Guru or Konic reel at 50% off retail price.
    • LP reels can be repaired by Bill Archuleta of Archuleta’s Reel Works."
     
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  2. Brian Thomas

    Brian Thomas Active Member

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    It`s a shame how they`ve run that company into the ground .
    They used to make some nice sticks .
     
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  3. Porter

    Porter Active Member

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    A Kraken :eek: ....cool name!
     
  4. Thomas Williams

    Thomas Williams Habitual Line Stepper

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    It's a nice reel as well. Their best in my opinion. The drag is a beast and the reel is smooth and very quiet.
     
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  5. bennysbuddy

    bennysbuddy the sultan of swing

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    Hardy , will repair reels that a nearing 100 years old thats what lifetime warranty means no B.S. period
     
  6. Porter

    Porter Active Member

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    Simple then...buy only hardy. So do they repair them in China?
     
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  7. Dipnet

    Dipnet The wanted posters say Tim Hartman

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    Just an FYI:

    I've been researching the Allen reels on the web and I've learned they're manufactured in China and that allegedly, sometimes Justin and his company has problems with supply.

    So I tried to order the Allen reel I wanted today but I see it's "currently unavailable" (the Alpha III #3 in blue/red).

    I e-mailed them in order to see what is my best course of action.

    Order now, order later when it's in......?

    I've also sent a PM to WFF'er and Allen employee Evan Burck to see if he can tell me a bit more info.

    Nothing negative here. I'm just really enamored of that blue/red reel and want to get it in my sweaty little hands!! :D
     
  8. Brian Thomas

    Brian Thomas Active Member

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    Korea ?
     
  9. Dipnet

    Dipnet The wanted posters say Tim Hartman

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    So, within an hour of my sent message I got this reply from the company:

    "Hi Tim,
    I just got word yesterday the #3 blue reels are ready now. We can add one in stock for you to purchase. It might take 10 days or so to ship. I'm out of the country right now. I cc'd Kyle on this email to further help you if needed.
    Thank you"

    Holy crap!!! Is that customer service or what????? :D

    If the reel lives up to the service they give their customers, I'll be absolutely gob-smacked! :Big Thumbs Up:

    I am so looking forward to putting this red and blue beauty on my new 8 wt. BVK!

    Thank you, Allen Fly Fishing!!!! :cool:
     
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  10. Rick Sharp

    Rick Sharp Member

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    I had an older Allen trout series that the drag decided to go on vacation four days before my annual fishing trip across Montana. I got ahold of Evan to ask about purchasing a new reel quickly, instead he sent me the correct parts to fix mine in two days free of charge and the reel was back in buisness and the day saved.

    Beat that for customer service!!

    Sent from my SPH-L710 using Tapatalk 2
     
  11. bennysbuddy

    bennysbuddy the sultan of swing

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    No I have had them repaired in canada at their repair shop,and even if they repaired them in china that still beats the so called 7 year lamson lifetime warranty. I guess 7 years is a lifetime for some folks
     
  12. Don Freeman

    Don Freeman Free Man

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    Sounds like you're in the market for a Hardy.
     
  13. bennysbuddy

    bennysbuddy the sultan of swing

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    Nay I've been thru the hardy phase now i'm into shakespeare 1899 ,1900 & southbend 1185's
     
  14. skyrise

    skyrise Active Member

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    Try to buy made in U.S. on everything.
    This whole lifetime thing when it comes to fishing gear is silly.
    If we are talking firearms. that's another deal. but then any good firearm can be fixed at a good gunsmith most of the time.
    seems like all that lifetime warranty deal has done to fishing gear is make it more expensive. My 2 cents.
     
  15. luv2fly2

    luv2fly2 Active Member

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    i dont like comparing the two, allen all the way. mike w